Automotive Service BDC Representative Job at CALL TEAM SIX LLC, Boca Raton, FL

Z00wNnF3TXhsOEVDakdESzd5a0c0K3I2U3c9PQ==
  • CALL TEAM SIX LLC
  • Boca Raton, FL

Job Description

Job Description

Job Description

Benefits:

  • Flexible schedule
  • Paid time off
  • Paid training
  • Work from home
  • Overtime offered when available
  • Career Growth Opportunities 

Job Summary:

The Automotive Service BDC Representative is responsible for taking inbound service calls from prospective customers interested in getting their vehicle serviced. In addition, making outbound calls to prospective clients to schedule service appointments. This role involves contacting potential service customers, understanding their needs, providing information about available dates and times, and scheduling appointments for them to visit the dealership service department. The ideal candidate will have excellent communication skills, a customer-focused attitude, and a strong interest in the automotive industry.

Responsibilities 

  • Receive inbound calls and place outbound calls 
  • Identify the reason for the customer’s call, collect relevant information, and provide solutions
  • Refer to premade scripts for a variety of customer service topics
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions in various dealership service schedulers
  • Attend trainings to maintain up-to-date skills and knowledge
  • Appointment scheduling
  • Outbound calling and texting efforts 

Qualifications

  • High school diploma/GED
  • Previous experience as a Automotive Business Development Representative or in a similar role is preferred 
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Familiarity with Customer Relationship Management (CRM) programs
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively
  • Bilingual preferred, but not mandatory

Working Conditions:  

  • Must have quiet work environment.
  • Must have fully reliable high-speed home internet
  • This is an office-based role with extensive phone and computer use

Expected hours: 40 per week

Benefits:

  • Flexible schedule
  • Paid time off
  • Paid training
  • Work from home
  • Overtime offered when available
  • Career Growth Opportunities 

Shift:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift
  • Night shift

Supplemental Pay:

  • Bonus opportunities
  • Overtime opportunities
  • Paid Dealership Referral Bonus

Work Location: Remote

Depending on experience

Job Tags

Work at office, Remote work, Flexible hours, Shift work, Day shift, Afternoon shift,

Similar Jobs

Nightingale Nurses

Travel Sterile Processing Technician Job at Nightingale Nurses

 ...Travel About Nightingale Nurses the first name in travel nursing \n You may not realize it, but as an RN with real world hospital experience, you are legendary. To the lives youve helped save, the patients youve cared for, and to the hospitals where youve done... 

Insight Global

Pharmacy Technician Job at Insight Global

 ...Job Description Must Haves ~1+ years of experience as a Pharmacy Technician ~ High school diploma or GED ~ State registered or state...  ...participating in professional organizations. Minimal in or out of state travel may be required. Perform other duties as assigned.... 

JobCertify

Data Entry Clerk / Virtual Assistant (Remote) Job at JobCertify

 ...About the job Data Entry Clerk / Virtual Assistant (Remote) We are seeking a Data Entry Clerk / Virtual Assistant to help with maintaining a database of information and adding to it on a regular basis. In this role, you will be responsible for: -Maintaining a database... 

Brightree

Customer Service Representative - Work From Home Job at Brightree

 ...PTO - As a Customer Service Rep at Brightree, you will: Manage inbound and outbound phone calls, respond to follow-up emails, and engage in chat support; Serve as the primary contact for order placements and general inquiries; Collaborate with internal and external... 

Coast Medical Service

Travel School-Based Occupational Therapist - $2,354 per week Job at Coast Medical Service

 ...Coast Medical Service is seeking a travel Occupational Therapist for a travel job in Juneau, Alaska. Job Description & Requirements ~ Specialty: Occupational Therapist ~ Discipline: Therapy ~ Start Date: 08/11/2025~ Duration: 40 weeks ~40 hours per week...