We are seeking a Concierge to join our team at Ivy Park at San Ramon, a premier senior living community. The Concierge is responsible for greeting visitors, fulfilling resident requests, arranging tours of the property, answering a multi-line telephone, and providing clerical support to the administrative staff. Responsibilities: Provide all residents, guests, and visitors with exceptional customer service. Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner. Monitor the Emergency Alert System and immediately respond to every call. Effectively manage business center and process incoming and outgoing mail. Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards. Encourage teamwork through cooperative interactions with co-workers and other departments. Qualifications: Must be at least 18 years of age. High school diploma or equivalent. Prefer two (2) years of experience in a hospitality setting or prior senior living community. Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.) Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families. Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases, per regulatory guidelines. Benefits: Medical, Dental, and Vision benefits Vacation, Personal Day, Sick Pay, Holidays Complimentary Meals Company Paid Life Insurance Team Member Discount Program (LifeMart) 401(k) Savings Plan with Company Match Recognition Programs Student Loan Refinancing Tuition Reimbursement Pet Insurance Employee Assistance Program Pay Range: $17.00-$18.25 Per hour (Depends on Experience) Oakmont Management Group is an Equal Opportunity Employer. #J-18808-Ljbffr Ivy Park at Otay Ranch
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