Job Description

divh2Ops Manager/h2pThe Ops Manager manages the operations and personnel for locations with approximately 450 truck units. The Ops Manager must be able to accomplish results through direct involvement and limited delegation of work and responsibilities, thus ensuring business objectives and labor requirements are met. The Ops Manager is responsible for ensuring the customers needs are being met while balancing financial, operating, quality, safety and asset targets against the requirements of the business measured through leadership competencies and business metrics. This position is responsible for the management of the location(s) performance against metrics to meet and/or exceed assigned objectives. This position is also responsible for ensuring that the location is in compliance with and properly executing all key company processes, Standard Operating Procedures and Standard Repair Practices. As with all Ryder shop positions, the Ops Manager is responsible for adhering to all Ryder Maintenance Operations policies and procedures. This role may also be a developmental position to prepare incumbents for the Senior Operations Manager role because we allow you to carve out your own career path and promote from within, based on performance. The continuous, on-the-job experience here at Ryder opens up other opportunities and provides a long-lasting career. This position comes with a competitive salary and yearly bonus. We also offer a full benefits package, 401k employer match, and a discount on shares!/ppShop Location: Albuquerque, NM/ppSalary is determined based on internal equity; internal salary ranges; market data/ranges; applicants skills; prior relevant experience; certain degrees or certifications, etc./ppRyder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan./ph3Essential Functions/h3ulliOperations Management/liliLabor Management/liliCustomer Management/liliFinancial Management/liliAsset Management/liliQuality Management/li/ulh3Additional Responsibilities/h3pPerforms other duties as assigned./ph3Skills and Abilities/h3pStrong sense of personal accountability and a proven track record of achieving desired results/ppStrong verbal and written communication skills/ppAbility to work with reporting systems to pull data for analysis and decision making (preferred)/ppDemonstrated commitment to a safe work environment, quality execution and customer service as evidenced by previous experience and performance track record/ppAbility to build strong customer relationships/ppDemonstrated customer service focus, work flow analysis and management skills/ppDemonstrates problem solving skills/ppResolves critical customer issues with minimal assistance/ppAbility to lead, train and develop a self-directed workforce, including effective delegation skills and ability to manage assigned responsibilities/ppAbility to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)/ppAbility to work independently and as a member of a team/ppFlexibility to operate and self-driven to excel in a fast-paced environment/ppCapable of multi-tasking, highly organized, with excellent time management skills/ppDetail oriented with excellent follow-up practices/ppExposure to working with strategic labor, financial, operating, quality, safety and asset processes as well as related metrics required/ppMaintenance and Technical experience in a shop environment preferred/ppExperience using Microsoft word and excel intermediate preferred/ppExperience with Fleet Management Software preferred/ph3Qualifications/h3pH.S. diploma/GED required/ppAssociates degree preferred/ppFour (4) years or more experience in an operations environment or demonstrated success in a Ryder role. required/ppThree (3) years or more supervisory experience. required/ppExposure to working with strategic labor, financial, operating, quality, safety and asset processes as well as related metrics. required/ph3Compensation Information/h3pThe compensation offered to a candidate may be influenced by a variety of factors, including the candidates relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:/ppPay Type: Salaried/ppMinimum Pay Range: $78K/ppMaximum Pay Range: $80K/ph3Benefits Information/h3pFor all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan./ppRyder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability./ppImportant Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned./ppSecurity Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through

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