Job Description

Job Description

Job Description

Description:

Role and Responsibilities

A successful candidate represents these traits:·

Be flexible - This is a dynamic industry, and we learn something new every day.

Problem-solve - Focus on solutions to any problems.

Communicate and be a team - Speak up, tap into talent, and help the team succeed together

Own your responsibilities – Find innovative, or unorthodox, ways to solve issues and improve processes and quality of services.

Responsibilities:

Logistics Coordination:

· Study and understand our commodities and customers to provide the higheststandard of service using various platforms: email, phone, apps, WMS system;

· Process orders, forms, and requests on inbound and outbound shipments and resolve errors with a sense of urgency as this is a just-in-time (JIT) shipping experience for our client;

· Coordinate transportation providers, prompt movement of shipments, and special shipping arrangements accurately, including proper shipping paperwork for truck drivers, as well UPS and FedEx carriers;

· Keep records of customer interactions, transactions, request and communicate and coordinate with teams as necessary;

· Act as a ‘Client-First’ advocate, and trouble-shoot resolutions to best serve the customer and meet business goals;

· Answer all phones and emails, prioritize client and vender requests and coordinate with warehouse teams for solutions;

· Clearly communicate client needs, or change-requests as needed, to all affected teams;

· Accurate data entry, and invoicing utilizing WMS system;

· Effective communication skills required for success;

· Supervise receiving, input receiving data and container information into WMS System;

· Monitor inventory status in the system, coordinate with Production Leads for any possible inventory discrepancies;

· Ad Hoc tasks assigned by Warehouse Supervisor and Operations Manager;

Inventory Control:

1. Inventory Management:

· Assume ownership of warehouse inventory counts.

· Maintain accurate and up-to-date inventory records in the warehouse management system (WMS).

· Perform data entry and ensure all inventory transactions are accurately recorded.

· Monitor inventory levels and notify management of low stock items.

· Monitor inbound and outbound orders and perform random inspection/count for accuracy

2. Cycle Counting:

· Conduct regular monthly cycle counts.

· Reconcile cycle count results with inventory records.

· Report discrepancies to Warehouse Supervisor and General Manager with suggested solutions

· Investigate and resolve inventory discrepancies identified during cycle counts.

· Implement corrective actions to prevent future discrepancies.

3. Inventory Audits:

· Assist in planning and executing periodic physical inventory audits.

· Support external and internal audit processes by providing necessary documentation and explanations.

· Identify obsolete inventory and determine how to best remove it.

4. Inventory Control:

· Develop and implement inventory control procedures to ensure the integrity of inventory data.

· Monitor inventory movements and ensure proper documentation and tracking.

· Identify and address any issues related to inventory control, such as damaged or flawed/non-conforming stock.

5. Reporting:

· Generate and analyze inventory reports to identify trends and areas for improvement.

· Provide regular inventory status updates to management.

6. Coordination and Communication:

· Collaborate with warehouse staff to ensure accurate order fulfillment and inventory management.

· Communicate with other departments, such as warehouse supervisor and logistics coordinator, to coordinate inventory needs and resolve issues.

· Train warehouse staff on inventory control procedures and best practices.

7. Compliance:

· Ensure compliance with company policies, procedures, and safety regulations.

· Maintain a clean and organized work environment.

8. Continuous Improvement:

· Identify opportunities for process improvements and implement changes to enhance inventory accuracy and efficiency.

· Stay updated on industry best practices and emerging trends in inventory management.

Ad Hoc tasks assigned by Warehouse Supervisor and Management

Required Qualifications, Skills and Education

• College Degree preferred.

• Strong knowledge and experience with Microsoft Office Suite (Excel, Word, Outlook).

• Experience in logistics, shipping, or receiving.

• Strong diligence and accuracy

• Ability to multi-task, effectively adapt to changes and thrive in a fast-paced

environment.

• Critical thinking and problem-solving abilities

• Experience in data analysis and excellent mathematical skills

• Experience with standard logistics documents. (Bill of Lading, Warehouse tickets)

• Basic understanding, knowledge, or experience in handling & securing of logistic

shipments

• Desire to Learn and Collaborate with Creativity and Flexibility

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