Job Description

Overview

FA International is looking for Multi-modal Freight Broker Agents with a hunter mentality who enjoy working remotely. Here at FA, we are thriving to offer everyone a different lifestyle, freedom, and a sense of ownership. As a Multi-modal Freight Broker Agent your primary function will be to generate new Global business for FA. You will be the primary point of contact for potential FA customers and will play a crucial role in closing new business. As a sales professional at FA, you will have a team of resources whose main goal is to enable your success in developing and growing your book of business.

Experience:

2-5 years in logistics/international freight sales. Strong customer service and communication skills. The ability to learn quickly and work efficiently to meet productivity goals. Good organizational skills as this position requires working with multiple departments and following up with clients and prospects. Proficient in CRM (Salesforce) is a plus.

Objectives

Develop relationships with customers and Convert Global Prospects into new business for FA

• Turn on that ability to tap into global opportunities while working alongside freight forwarding experts
• Form a customer base by establishing communication with prospective clients, understanding their supply chain needs, and building out proposals to meet their requirements
• Solicit our clients services which include Ocean Import/Export, Air Import/Export, Ocean Export, Distribution & Warehousing, OTR, Cargo Insurance, and Customs Brokerage
• Meet and surpass monthly goals and objectives
• Maintain consistent communication with our clients Operations/Customer Service Departments
• Target potential prospects by cold calling and e-mails daily
• Exemplify the FA brand and cultural values
• Secure opportunities with decision makers
• Maintain contact with accounts

Key Responsibilities

• As a Multi-modal Freight Broker Agent you will structure and organize our products in line with our directions, in such a way that it will be profitable, and operational structured to ensure and secure a good, reliable and value-added product for our network and local office.
• As a Multi-modal Freight Broker Agent your main task will be to promote our products in every form to ensure promotion and sales of our possibilities. Your primary responsibility is to realize sales targets and execute the sales strategy as its been laid out.
• You will maintain existing customer relations as well as expand our customer base with new ones, whilst always keeping your customer portfolio up to date by administrating data in the available CRM system.
• You will communicate with existing and potential customers to understand their needs and build with the operational team a customized solution that perfectly fits with customers requirements.
• You will secure customer generated revenues and serve as the main entry point for all freight both internally and externally. Your sales activities will be divided between primarily outside sales (i.e. customer solicitations) and inside sales (i.e. acquisition by phone both warm & cold)
• Ability to identify and solve client issues by strategically incorporating a FA solution

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Management and Manufacturing

Industries

• Transportation, Logistics, Supply Chain and Storage

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