Overnight Customer Service Specialist Pay from $26 to $33 per hour with significant growth and earning potential! Includes $4 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Join Uline, where Customer Service is the heartbeat of our organization! As an Overnight Customer Service Specialist, you will dive into order details to provide an exceptional customer experience. Our consistent growth means new career opportunities and reliable job stability for you! Work Schedule: Choose from a 4-day or 5-day on-site schedule, which includes weekends. Key Responsibilities Efficiently process customer orders and inquiries in a collaborative call center using cutting-edge technology. Engage with customers via phone, email, and chat. Assist customers in navigating Uline's website and online ordering system. Become a product and solutions expert! We provide you with the tools to quickly and confidently answer questions about products, pricing, and shipping. Minimum Qualifications High school diploma or equivalent required; Bachelor's degree preferred. Prior customer service experience is a plus, but we offer comprehensive training to help you deliver legendary service! Benefits Complete health insurance coverage and a 401(k) with a 6% employer match that starts day one! Access to multiple bonus programs. Generous paid holidays and time off. Tuition Assistance Program supporting professional continuing education. Employee Perks On-site café offering affordable daily meals from local restaurants. Access to an on-site fitness center and beautifully maintained walking paths. Enjoy best-in-class, modern, and clean facilities. About Uline Uline is North America's leading distributor of shipping, industrial, and packaging materials, with over 9,000 employees across 13 locations. Uline is a drug-free workplace. EEO/AA Employer/Vet/Disabled
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