Job Description

Sr AV Engineer

Deliver simple solutions to complex problems as a Sr AV Engineer with Royce Geo, a GRVTY Company. Here, you'll tailor cutting-edge solutions to the unique requirements of our clients. With a career in application development, you'll make the end user's experience your priority and we'll make your career growth ours. As a Sr AV Engineer you will help ensure today is safe and tomorrow is smarter. You will be responsible for the use and operation, movement, and storage of all AV equipment, and providing customer support in the use and troubleshooting of all audio-visual equipment.

Tasks and responsibilities in this role include, but are not limited to the following:

• Engineering AV Solutions at new campus in St Louis
• Daily conference room checks; verify all equipment is online, functioning and charged
• Daily meeting support: hands on technical support resource for customers for all conference room meeting needs, including video, audio, webex, room computer connectivity, and lap connectivity
• Support customer during meetings, including video teleconferencing, video display of laptops and/or room computer presentations, WebEx setup
• Log all transactions with customers in ServiceNow
• Troubleshoot and resolve AV issues

Required Qualifications:

• Requires TS/SCI Clearance with the ability to obtain a CI Poly
• BS and 5+ years of experience and/or equivalent combination of years of experience/education
• Experience supporting telephony, video, network and/or other collaboration devices
• Experience providing customer service and end user support
• Hands on experience troubleshooting and resolving A/V issues
• Strong written and verbal communication skills

Desired Qualifications:

• Minimum of four years' experience with AV technologies
• Additional experience with Cisco Telepresence endpoints, WebEx, Cisco CMS and Cisco Jabber

EEO Statement Royce Geo, a GRVTY Company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran and will not be discriminated against on the basis of disability. Anyone requiring reasonable accommodations should email recruiting@grvty.com with requested details. A member of the HR team will respond to your request within 2 business days. Please review our current job openings and apply for the positions you believe may be a fit. If you are not an immediate fit, we will also keep your resume in our database for future opportunities.

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