Job Description

Overview Provides translation services and support to patients and family members in clinical and non-clinical settings throughout the Health System. Essential Job Duties / Responsibilities Provides Interpretation coverage for Luminis Health hospitals, which can include LHDCMC and/or LHAAMC campuses. Provides support to patients and families by greeting patients, establishing trust, soliciting and interpreting concerns expressed. All information obtained must be interpreted for appropriate Health System team member so that concerns and issues are communicated and addressed. This includes assisting with the completion of forms, registration, etc. Anticipates and offers comfort measures for patients and significant others in their language and collaborates with physician, nurse or other Health System personnel. Provides interpretation between patient/significant others and members of health care team and/or Health System personnel; uses psychosocial principles to assist patients and their families; provides information and assistance as appropriate. Manages patient/visitor concerns by actively listening to the patient/significant other or family and directly follows up on any identified needs by communicating concerns to appropriate Health System personnel. Completes documentation in the EMR and reconciliation of patient notes. May require additional administrative tasks as needed. Educational/Experience Requirements Post high school training required. Evidence of education in psychosocial skills with one to two years’ experience in health care setting preferred. Must have significant experience dealing with the public. Basic understanding of medical terminology and health events desirable. Previous translation experience preferred. Demonstrated proficiency in foreign language and English in both written and oral forms. Required License/Certifications Certification Commission for Healthcare Interpreters (CCHI) must be obtained within 1 year of hire. Information can be obtained online through Working Conditions, Equipment, Physical Demands There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens. The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act. The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary. Pay Range $25—$30 USD Luminis Health Benefits Overview Medical, Dental, and Vision Insurance Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) Paid Time Off Tuition Assistance Benefits Employee Referral Bonus Program Paid Holidays, Disability, and Life/AD&D for full-time employees Wellness Programs Employee Assistance Programs and more Benefit offerings based on employment status Text notifications Opt-in for text notifications. Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time. Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges. Distinguishing details Seniority level: Entry level Employment type: Full-time Job function: Marketing, Public Relations, and Writing/Editing Industries: Hospitals and Health Care #J-18808-Ljbffr Luminis Health

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