Job Description

Join to apply for the Training Coordinator role at Flik Hospitality Group 4 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Flik Hospitality Group provided pay range This range is provided by Flik Hospitality Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $75,000.00/yr - $78,000.00/yr Working as a Training Coordinator, you will oversee, enhance, and track training programs for associates at all levels. You will be responsible for implementing, evaluating, and assisting in the development of training initiatives that align with our company’s goals and elevate service standards. Key Responsibilities: Training Program Implementation : Implement comprehensive training programs for new hires and existing associates, focusing on customer service, operational procedures, technology, and compliance standards. Assist in development as needed. Collateral Maintenance: Regularly review and provide recommendations for updates to existing training collateral Needs Assessment: Conduct regular assessments to identify training needs and gaps in skills among staff members, utilizing feedback and performance metrics. Facilitation and Delivery: Lead training sessions and workshops, ensuring engaging and interactive learning experiences that cater to diverse learning styles. Mentorship: Provide ongoing support and mentorship to employees, fostering a culture of continuous learning and improvement. Evaluation and Feedback: Monitor and evaluate the effectiveness of training programs through feedback, assessments, and performance reviews, making adjustments as necessary. Collaboration: Work closely with department heads to ensure alignment of training programs with operational goals and guest expectations. Project Management: Manage scheduling and keep up with participant progress for all training initiatives. Documentation: Maintain accurate records of training activities, participant progress, and program effectiveness for reporting and compliance purposes. Industry trends: Stay updated on hospitality industry trends and best practices to continuously enhance training content and methods. Required Qualifications: 3+ years of experience in hospitality training or a similar role Strong knowledge of operations and service standards Excellent communication, presentation, facilitation, training, and interpersonal skills Proficiency in Microsoft Office Outstanding organizational and time management skills and the ability to manage multiple tasks and high workload—must be able to adapt to frequent change Proven ability to deliver effective training programs Familiarity with learning management systems (LMS) and training software Certification in training or instructional design is a plus Work schedule will be determined by training needs and requirements Seniority level Associate Employment type Full-time Job function Training Industries Food and Beverage Services, Hospitality, and Professional Training and Coaching Referrals increase your chances of interviewing at Flik Hospitality Group by 2x Inferred from the description for this job Medical insurance Vision insurance Disability insurance Get notified about new Training Coordinator jobs in San Francisco Bay Area . #J-18808-Ljbffr

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