Description:
Project Overview: Virginia Medicaid has low-cost and no-cost health coverage programs. There are programs for children, pregnant women and adults, including those with disabilities.
Our contingent staff will be assisting clients with program connection and eligibility.
Work Location:
Candidates must reside approximately 50 miles from Client site address of Richmond VA 23225.
Position will be a hybrid of remote and on-site. Required to work in office 1 day per week after training
Equipment : Client will issue equipment
Interview : Video interview only, Attendees must be on camera.
Education Verification : Need to have Education Document.
Training Schedule/Duration: 100% attendance is expected. Reinforce the importance of attendance during training and nesting. There should be no time off requests or requests to leave early or arrive late during the training period.. Missed time during the training period may result in termination.
Training Hours: 8:00 AM - 4:30 PM M-F EST
Hours of Operation: Monday – Friday 8:00 AM – 5:00pm EST (Possibility of OT – usually 7am-6pm)
Essential Duties and Responsibilities:
- Process specialized cases with a high degree of difficulty.
- Work and research appeal at supervisor discretion. Serve as SME on eligibility policy and processes for team and understand impact on other teams.
- Work closely with management and work groups to create and maintain work plan documents.
- Track the status and due dates of projects.
- Collaborate with project managers on various initiatives and projects to track progress and provide support as necessary.
- Assist training team during the last week of sandboxing to answer questions and assist new trainees as they transition to their team.
Minimum Requirements:
- High school diploma or GED required, and 4+ years of relevant professional experience required, or equivalent combination of education and experience.
- Associate degree with 2+ years' experience preferred.
- Basic computer navigational skills.
- Novice level knowledge with Microsoft Office
- This position requires bilingual proficiency in languages as specified
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