Job Title: Computer Technician.
LOCAL APPLICANTS ONLY, PLEASE! Company Description:
Recently named one of Inc. 5000's Fastest Growing Companies in America , Rivell is a reputable Managed Services Provider (MSP) based in Sewell, New Jersey. We specialize in delivering comprehensive IT solutions to businesses across various industries. Our team fosters a collaborative and supportive work environment, offering competitive compensation and opportunities for career growth.
Summary:
As a Computer Technician at Rivell, you will provide technical support to clients, diagnose and resolve hardware and software issues, and ensure the smooth operation of their IT systems.
Job Responsibilities:
Hours of Work: Typically 8:00 AM to 4:00 PM.
Travel Requirements:
Travel may be required for onsite client visits or installations.
On-Call Responsibilities:
Occasional, for urgent technical issues (less than three times per week).
Special Conditions or Requirements:
Strong technical troubleshooting skills, a customer service orientation, and the ability to work independently or as part of a team.
Success Criteria:
Success in this role will be measured by the timely resolution of client issues, high levels of customer satisfaction, and effective communication and collaboration with internal teams.
Reporting:
Reports to the IT Manager or Technical Team Lead.
Qualifications:
Benefits & Perks (TBD):
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