Job Description

Job Description

Job Description

GENERAL SUMMARY:

Under the supervision of the VP of Operations is responsible for the management of CMC’s portfolio of affordable residential properties. The Director of Property Management directly supervises Property Supervisors, a Training Manager, Property Managers, Maintenance/Utility Person, Desk Clerks, and four on-site Managers. The Director is ultimately responsible for the entire Property Management and Operations staff. The Director serves as a member of CMC’s Management Team and is responsible for organization-wide leadership and decision-making.

 

ESSENTIAL JOB FUNCTIONS:

 

· Oversees preparation and management of building annual operating and capital budgets for properties assigned.

· Oversees negotiation and management of service and other contracts.

· Develops and maintains reporting systems to provide timely information to clients, President, Management Team, lenders, and regulatory agencies.

· Oversees management of all buildings and properties.

· Oversees supervision, hiring, training, and evaluation of assigned staff.

· Sets and implements strategic priorities for the Property Management, Management Information, and Operations Departments.

· Meets with tenants formally and informally on a regular basis.

· Prepares and submits required government reports.

· Oversees and maintains appropriate communication between properties and legal counsel, so as to avoid negative legal consequences.

· Manages commercial property leases.

· Responsible for full compliance with all management agreements.

· Participates in community events.

· Orients site staff to mission and values of CMC. Conducts ongoing education.

· Actively participates in strategic planning activities and the development of management policies and procedures.

· Actively participates in the development of new management agreements, including operating budgets, rent-ups, and staffing design.

· Develops and implements quality performance measures for building operations.

· Oversees CMC’s asset management functions, including capital improvements, and acts as the liaison between CMC’s Property Management Department and clients’ asset management staff.

· Remains current on legislation and regulations that may impact property management operations; interfaces with government regulatory agencies as a management agent and ensures regulatory compliance; maintain effective working relationships with representatives of the city, state, and federal agencies, industry peers, and others involved with government.

· Participates as CMC representative in nonprofit industry and trade association conferences, activities, and events.

· May perform other duties as assigned.

 

KNOWLEDGE/SKILLS REQUIRED:

 

· Four-year college degree.

· Five years of progressively responsible residential property management experience and familiarity with affordable housing management.

· Two years of supervisory experience.

· Two years of budgeting experience.

· Valid California driver’s license.

· Property and asset management, administrative, financial, communication, supervision, and team building. 

· Excellent analytical and problem-solving skills. 

· Knowledge of building life safety and maintenance systems.

· Ability, willingness, and sensitivity to work with a diverse, low-income population. 

· Thorough knowledge of San Francisco landlord-tenant law and legal procedures. 

· Ability and willingness to learn new affordable housing and/or subsidy programs, and corresponding computer applications. 

· Professional work habits and proven commitment to customer service. 

· Flexible, creative self-starter.

· Dependability, initiative, and follow-through.

· Effective organizational, and time management skills.

· Ability to respond appropriately in pressure situations, using sound temperament and expert ‘people’ skills.

· Proven expertise in property management and a solid knowledge of computer software programs such as Microsoft Word, PowerPoint and Excel, and Yardi system.

· Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures. Ability to write reports, business correspondence, technical procedures, and training manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

· Ability to effectively organize multiple projects and tasks.

· Ability to positively and effectively interact with all levels of staff in addition to clients, customers, and the general public by displaying empathy and confidentiality, approaching problems in a constructive manner, and overcoming obstacles to communication and team building.

· Possesses a personable and approachable demeanor with the a bility to maintain confidentiality.

 

Mathematical Ability:

· Ability to add, subtract, multiply, divide, calculate decimals, ratios, percentages, and fractions and apply high school level algebra and geometry.

 

Supervisory Ability:

· Ability to assign, review, plan and coordinate the work of other employees.

· Ability to provide instruction or guidance to staff.

· Ability to recommend, approve and undertake the discipline or discharge, transfer, promotion, or salary increase of employees.

· Ability to analyze problems that arise in the areas under the supervision and recommend and effect solutions.

 

Judgment and Reasoning Ability:

· Ability to seek and analyze new information, incorporate existing knowledge and experience, apply logic and reason, draw conclusions and make decisions.

· Ability to use independent judgment in non-routine situations, such as evaluating implications of proposed procedures, policies, and plans.

 

(English) Language and Communication Ability

· Ability to comprehend and correctly use informational documents including budgets, financial reports, occupancy reports, bids, contracts, and correspondence.

· Ability to prepare performance appraisals, policies, procedures, compliance reports, investor/owner reports, and correspondence conforming to standard rules of punctuation, grammar, diction, and style.

· Ability to comprehend publications and manuals including HUD manuals, industry publications, company policies, and legal documents.

· Ability to communicate effectively with coworkers and staff at all levels, residents, vendors, and government officials, both verbally and in writing.

· Ability to keep abreast of changes in policy, methods, operations, etc., as they apply to property management operations and activities.

 

PREFERRED QUALIFICATIONS

· Graduate Degree and/or additional property management experience.

· Training and experience in HUD and Tax Credit programs.

· Real Estate Broker’s license.

· CPM, NAHP, or similar certification.

· Multi-family property management experience is strongly preferred.

 

PHYSICAL REQUIREMENTS:

· Ability to operate office equipment such as typewriter, personal computer, and calculator.

· Ability to exert light physical effort involving moving around buildings, climbing stairs, moving from one area to another, or standing for brief periods of time.

· Ability to drive a motor vehicle.

· Ability to operate office equipment and computer workstation. 

· Requires ability to perform repetitive movement of hands, wrists, and fingers for use of keyboard and the opening/closing of drawers.

· Ability to stand, be seated, and/or lecture for extended lengths of time, including lengthy exposure to computer screens.

· Incidental bending, stooping, reaching, and infrequent lifting to a maximum of 35lbs.

· Ability to travel to other CMC locations.

Company Description

Caritas Management Corporation (CMC) is a wholly-owned, for-profit subsidiary of Mission Housing Development Corporation (MHDC). Created in 1983, CMC now manages over 2,000 affordable housing units for MHDC and various other non-profit, community based organizations in San Francisco. The types of housing range widely, from single room occupancy hotels to apartment buildings for families and seniors. CMC's services include financial management, rent-up and on-going leasing, occupancy & compliance, maintenance and security. Minority-owned and operated, CMC's philosophy of tenant-supportive and fiscally sound management reflects the mission and purpose of its parent company.
MISSION STATEMENT
Caritas Management Corporation is delivering the finest in property management services with cost-effectiveness and efficiency to our valued clients. We take pride in delivering quality services to owners and individuals while enhancing the lives of our residents and employees of our communities.

OUR VISION
We dedicate ourselves to developing relationships and fully understand our community and clients’ needs for quality services.

CORE VALUES = PRIDE
Personal – We take interest in our community’s unique affordable housing property management needs.
Reliable – We are being accessible and dependable.
Integrity – We are dedicated to providing honest and reliable services.
Dependable – We provide high-quality services to our owners and residents.
Excellent – We make sure Caritas Management Corporation represents the highest business standards.

Company Description

Caritas Management Corporation (CMC) is a wholly-owned, for-profit subsidiary of Mission Housing Development Corporation (MHDC). Created in 1983, CMC now manages over 2,000 affordable housing units for MHDC and various other non-profit, community based organizations in San Francisco. The types of housing range widely, from single room occupancy hotels to apartment buildings for families and seniors. CMC's services include financial management, rent-up and on-going leasing, occupancy & compliance, maintenance and security. Minority-owned and operated, CMC's philosophy of tenant-supportive and fiscally sound management reflects the mission and purpose of its parent company.\r\nMISSION STATEMENT\r\nCaritas Management Corporation is delivering the finest in property management services with cost-effectiveness and efficiency to our valued clients. We take pride in delivering quality services to owners and individuals while enhancing the lives of our residents and employees of our communities.\r\n\r\n\r\nOUR VISION\r\nWe dedicate ourselves to developing relationships and fully understand our community and clients’ needs for quality services.\r\n\r\n \r\n\r\nCORE VALUES = PRIDE\r\nPersonal – We take interest in our community’s unique affordable housing property management needs.\r\nReliable – We are being accessible and dependable. \r\nIntegrity – We are dedicated to providing honest and reliable services.\r\nDependable – We provide high-quality services to our owners and residents.\r\nExcellent – We make sure Caritas Management Corporation represents the highest business standards.

Job Tags

Work at office, Flexible hours,

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