Job Description

Director, Sales (Entrepreneur Segment) @ Klaviyo!

Summary:

Responsible for leading a team of regional Entrepreneur (ENTR) segment sales front-line managers and corresponding team of Account Executives. This includes hiring, training, forecast management, performance analysis, and day-to-day coaching/talent development.

Supervisory Responsibilities:

• Lead a team of regional NewCo Sales Managers and AEs (Entrepreneur Segment)
• Recruits, interviews, hires, and trains new staff
• Oversees the daily workflow of the department
• Provides constructive and timely performance evaluations
• Handles discipline and termination of employees in accordance with company policy.

Duties/Responsibilities:

• Rapidly scale and lead a regional segment-wide sales team
• Put our customers first as you design and execute the best possible experience for potential customers that engage with Klaviyo
• Accurately forecast and model monthly, quarterly, and annual sales
• Develop and implement training programs to enhance the skills and effectiveness of your team.
• Partner with Marketing, Partnerships, Enablement, People Operations, Customer Success, Finance, Product, Legal and Solution Architecture on driving the best customer experience and best results for Klaviyo
• Performs other related duties as assigned.

Required Skills/Abilities:

• Strong track record of building high performing sales teams in a fast-paced environment
• Strong coaching skills and a growth-mindset that comes from a deep belief in the development of their team
• Ability to use data to inform decision making
• Strong ability to work with leadership to define and implement successful new programs
• Strategic mindset to define and execute sales strategies
• Results oriented, highly motivated, enthusiastic attitude and the ability to work independently
• Deep understanding of SaaS and sales economics
• Excellent verbal and written communication skills
• Excellent sales and customer service skills
• Excellent time management skills with a proven ability to meet deadlines
• Strong supervisory and leadership skills
• Ability to function well in a high-paced and at times stressful environment.

Who You Are:

• 4-6+ years of sales management experience, experience at a hyper-growth SaaS company preferred and MarTech a plus
• 1-2+ years leading front-line sales managers, highly preferred
• A strategic go-to-market operator with an understanding of how to pull growth levers across product, marketing, partners, and success.
• Strong coaching skills and a growth-mindset that comes from a deep belief in the development of their team.
• High school diploma or equivalent work experience, a Bachelor’s degree or above a plus.

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