Job Description

Job Title

This position is an independent contributing information technology professional who is responsible for planning, developing, testing, installing, maintaining and providing ongoing optimization of application(s) and related information technologies. Additionally, the professional is responsible for the establishment, development, and promotion of standard architectures, as well as hardware and software components. In this position, the professional will develop clinical and business solutions by investigating processes to understand data and communications flow with individual tasks and transactions within Cook Children's Integrated Delivery System Advocates for user needs and coordinates support requests within Information Services (IS) department. Acts as liaison among IS and clinical end users, patient care departments, vendors, and other technical experts. Supports efforts which ensure safe patient care services by developing and delivering clinically and technically sound solutions for customer technology needs. Recommends process change as determined from risk and failure points in the processes evaluated, with necessary modifications to workflows and/or current procedures to maximize the advantages of existing systems.

Expected activities include but are not limited to:

• Monitoring the effectiveness of applications and related information technologies in meeting end user requirements
• Modification of applications as needed to meet user requirements
• The definition and development of reports
• Prepare statistical summaries and reports
• Participation in application upgrades
• Participation in the resolution of problems and issues associated with installed applications and related information technologies
• Diagnosis of failures encountered in application software and related technologies
• Analyze issues and identify trends
• Quality control of all application implementations/enhancements prior to release to customers
• Maintains an awareness of vendor and industry developments/plans in area(s) of responsibility, communication and documentation of all relevant items and activities.

Qualifications:

• Bachelor's degree in Health Care Administration, Clinical Information Systems, Informatics, Information Technology, or Sciences is required.
• May have an equivalent combination of education and/or experience in lieu of education and/or experience stated above.
• At least 5 years of healthcare industry experience, preferably in a hospital or clinical setting.
• At least 5 years experience with clinical software and/or hardware technology or databases, including designing, configuring, training, or implementing clinical systems applications.
• Epic Ambulatory certification highly preferred.

Licensure/Certification:

• Epic certification is required within 6 months from employment, including 2 test retakes.

About Us:

Cook Children's Health Care System offers a unique approach to caring for children because we are one of the country's leading integrated pediatric health care delivery organizations. Patients benefit from the integrated system because it allows Cook Children's to use all of its resources to treat a patient and allows for easy communication between the various companies by physicians with a focus on caring for children and adolescents.

Cook Children's is an equal opportunity employer. As such, Cook Children's offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.

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