Event Account Manager Job at LAZ Parking, Revere, MA

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  • LAZ Parking
  • Revere, MA

Job Description

What's in it for you?

  • Great Base Pay
  • Growth Opportunities
  • Pay Activ – On-demand access to earned wages, get up to 50% of your earned wages immediately
  • Paid training
  • Free company uniform

The following programs are available to help support you as a LAZ employee,  free  of charge.

  • Health Coaching & Resources One-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
  • Employee Assistance Program (EAP) you and eligible members of your household have 24/7 access to confidential counseling.
  • Smoking Cessation Program

Additional Benefits:

  • 401(k) with Employer Match
  • Medical, dental, vision – 3 plan options!

The Spirit of the Position:

The Account Manager supports the Director of Events with a complete oversight for financials, operational, safety, and service-related success at an assigned Event location and operational oversight at other assigned Event locations.

Principal Job Duties:

  • Oversee set up, operations, and breakdown of event operations
  • Manage vendors, supplies, and staffing for up to 15 events.
  • Ensure revenue integrity for all parkers coming to the event.
  • Responsible for the financial, operational, safety and service success of the event
  • Managing, planning, scheduling, training, and directing the activities of Shift Leads and frontline staff for each event
  • Ensure that increased revenue, controlled expenses, and customer satisfaction is maximized by maintaining the highest level of safety & service thresholds and initiatives that are aligned with the expectations of our various clients
  • Additional duties as assigned.

People

  • Attend daily stand up meetings and resume meetings scheduled by client either personally or managed through Assistant Hospitality Managers / Supervisors / Shift Leads.
  • Ensure LAZ internal stand up meetings (Pre-Shifts) are held each event
  • Manage each event in accordance with LAZ’s Event SOP
  • Work with the Director of Events to manage staffing levels and prepare staffing call for each event

Assist with the management and development of the Hotel valet team to accomplish annual and periodic goals/initiatives, while embodying and using LAZ Parking’s culture as a guideline.

  • Identify high potential employees to support the organization’s continued growth, both within your region and outside.
  • Actively participate in the recruiting and onboarding process for prospective.
  • Ensure all safety initiatives from the National Safety & Training Manager.
  • Any and all safety concerns are reported to the Director of Events for review and suggestions on how to improve safety at the event site.

Product

  • Responsible for cultivating client relationships and business retention.
  • Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned events.
  • Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and our client.
  • Responsible for planning and executing the traffic safety plan for the event site.

Experience:

  • 3+ years Management experience. 
  • Experience.   
  • Valid driver’s license required.   
  • Previous experience working in fast-paced environment with high customer expectations.  . 
  • Ability to cultivate the client-LAZ relationship. 
  • Knowledge of Excel, Word, Power Point and General Microsoft Office Applications. 

Skills:

  • Ability to communicate professionally and effectively.        
  • Ability to speak, read, and comprehends the English language.  
  • Must be open to feedback, differing opinions and other points of view.  
  • Demonstrates a sense of urgency and timeliness.  
  • Demonstrate the ability to seek improvement.   
  • Excellent teambuilding and interpersonal skills.  
  • Ability to produce and maintain an acceptable driving record and unrestricted drivers’ license.    

Physical Demands:

  • Willingness to work in the elements – heat, wind, snow, rain, etc.   
  • Ability to lift, push and pull at least 50 pounds.   
  • Ability to stand, walk and run for extended periods of time.   
  • Ability bend, stoop, squat and lift frequently throughout a shift.   

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.   

FLSA Status: Exempt 

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.       

LAZ Parking participates in E-Verify.   

Job Tags

Full time, Work at office, Local area, Immediate start, Shift work,

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