Job Description

Job Description

Job Description

Optimal Care is where your dedication meets a rewarding career.

As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care.
We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care.

What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work.

Exceptional Benefits:

• Minimum of 3 Weeks Paid Time Off (PTO)
• Company Vehicle Program
• Flexible Work Schedule
• Mentorship Culture
• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Mileage Reimbursement
• Cutting Edge Technology

Key Responsibilities

As a Volunteer Coordinator you will recruit, coordinate, train, select, supervise and retain volunteer services committed to the philosophy, goals and objectives of the hospice concept. This is accomplished by recruitment efforts in the community, scheduling and facilitating training, assigning volunteers to specific patients and/or facilities representing volunteers regularly with the Interdisciplinary Team, monitoring patient records and mentoring the volunteers through phone contact and ongoing training opportunities. In this role you will be responsible for:

• Interacting with the Administrator to aid in the overall development and enhancement of the volunteer program and in developing and conducting a continuing program for recruiting, training, and retention of volunteers

• Screening, selecting, evaluating, counseling or disciplinary actions of volunteers, to ensure these individuals meet the highest standards of personal integrity, emotional maturity, responsibility, flexibility and sensitivity needs of the dying patient and family

• Assuring volunteers consistently provide service time equal to no less than 5% of direct care hours

• Establishing a minimum of two distinct volunteer positions: direct care, clerical support

• Supervising and establishing goals and objectives with and for the volunteer program and monitoring progress towards goals/objectives

• Assigning volunteers to meet program needs appropriate to volunteers' interests and skills, including appropriate record keeping

• Coordinating and conducting volunteer training and orientation sessions

• Assessing and identifying volunteers' educational needs and implements appropriate programs

• Scheduling work to achieve smooth, orderly workflow

• Completing a written performance evaluation of each volunteer in a timely manner on an annual basis

• Planning the annual recognition program for volunteers

• Tracking and recording volunteer hours and comprise a current and accurate volunteer cost-savings report

• Documenting and tracking appropriate volunteer statistical information and other volunteer program records

• Managing time in a cost-effective manner that demonstrates an understanding of hospice reimbursement methodologies

• Developing solutions to staff, material or time shortages

Required Qualifications

• High school diploma or GED equivalent

• Valid driver's license

• Ability to plan, organize and supervise volunteers

• Excellent communication both verbally and written

• Ability to motivate, interact with and recruit a diverse range of individuals in the business and community

• Demonstrated problem-solving skills, organizational skills and attention to detail

• Ability to handle multiple priorities at one time

Desired Qualifications

• Two (2) or more years of experience in health care or hospice

Location

• Home Office: 24255 W 13 Mile Rd STE 210, Bingham Farms, MI 48025

Hours

• Office hours: 8:00 AM – 5:00 PM, Monday through Friday

Background Screening

Optimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.

Reasonable Accommodations

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Equal Opportunity Employer

Optimal Care is an equal-opportunity employer.

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