Job Description

Information Systems Manager

Designs, develops, manages and supports information systems solutions. Manages the software applications, databases, network infrastructure, and other technology solutions to support NCH's information needs. Ability to work flexible schedules to meet job requirements

Essential Functions:

• Designs and develops information system solutions to meet business requirements. Collaborates with stakeholders to define business needs and translate those needs into information systems solutions.
• Installs, configures and supports information systems. Integrates servers, storage devices, and networking equipment, with software solutions and databases to create functional information systems.
• Maintains information systems by monitoring, identifying and resolving operational and software issues. Defines system operational policies and procedures.
• Protects information systems and implements security measures for the organization's data and information systems. Monitors cybersecurity threats and ensures information systems are compliant with NCH information assurance policies.
• Provides technical support to end-users and resolves information system issues. Diagnoses hardware or software problems, addresses connectivity issues, and assists users with software applications.

Education Requirement:

• Bachelor's Degree or equivalent experience required.
• Masters in relevant area preferred.

Licensure Requirement:

(not specified)

Certifications:

Clinical Licensure and/or other certifications preferred.

Skills:

• Working knowledge of NCH main hospital (locations of clinics and services) and all regional clinics and care centers.
• Understanding of how the NCH IS Departments and teams work together to provide services to our users.
• Technical aptitude with working knowledge of fundamental operations of Windows software and clinical software.
• Knowledge and understanding of NCH complex IS systems, how they work together to provide services to our users.
• Strong skills in use of PC desktop applications such as MS Word, Excel, and PowerPoint.

Experience:

• 5 years of applicable Information Technologies experience, required.
• Health care experience, preferred.

Physical Requirements:

OCCASIONALLY: Lifting / Carrying: 0-10 lbs, Standing, Walking

FREQUENTLY: (none specified)

CONTINUOUSLY: Audible speech, Color vision, Computer skills, Decision Making, Depth perception, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Repetitive hand/arm use, Seeing Far/near, Sitting

Additional Physical Requirements performed but not listed above: (not specified)

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet

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