Job Description

Job Description

Job Description

Do you want to work at an island escape with 24/7 ocean views, fresh coastal cuisine, and blissed-out beach vibes? Submit your application for our Banquet Server opening and find out what it truly means to be a part of the Tides Folly Beach and Avocet Hospitality team.

JOB TITLE: BANQUET SERVER

DEPARTMENT: BANQUETS

LOCATION: TIDES

REPORTS TO: CONVENTION SERVICES MANAGER

POSITION SUMMARY

The banquet server is responsible for delivering unique dining experiences, with the utmost care placed on accuracy, timeliness, and hospitality for our guests.

MAIN DUTIES AND RESPONSIBILITIES

While no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position.

• Serve patrons food and beverages in a positive and friendly manner and maintain dining ambiance with an enthusiastic attitude

• Help to set up chairs, tables, linens, buffets, etc. for banquet events according to the clients’ request

• Read banquet event orders and diagrams and correctly execute the details of the event

• Present food service in a prompt and efficient manner with appropriate condiments

• Respond to guest requirements by inquiring of needs and observing the dining process

• Maintain table cleanliness by removing courses when completed, replenishing utensils as needed, refilling beverages, and being alert to patron spills or other needs

• Complete all required side work to include polishing silverware and glassware, cleaning, and preparing the banquet areas

• Assist in the setup and break down of events, and return all furniture and equipment to appropriate storage area

• Assist in any other aspect of banquet event service where necessary

• Abide by all company and state guidelines regarding safe food handling and the sales and service of alcoholic beverages

• Maintain regular and punctual on-site attendance with the ability to work a flexible schedule which may include days, evenings, weekends, and holidays when business requires

JOB REQUIREMENTS

Education / Experience

• High school diploma or equivalent preferred

• One to three years of food service experience required

• Banquet service or equivalent experience preferred

Certifications

• If bartending TIPS certification is required.

Skills

• Excellent verbal and written communication skills with guests, team members, and management

• Ability to work efficiently with strong attention to detail

• Ability to work both independently and and as a team and remain motivated

WORKING CONDITIONS

The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equipment to Be Used

• Food and beverage service equipment, including but not limited to: hand cart, food service tray, general food service equipment

• Chair and table cart and dolly

• Cleaning equipment, including but not limited to: broom, vacuum, mop, mop bucket, cleaning chemicals

Physical and Mental Requirements

• Ability to frequently lift, carry, push, pull, or otherwise move up to 50 pounds and occasionally lift, carry, push, pull, or otherwise move up to 75 pounds with or without assistance

• Ability to stand for extended periods of time, sometimes more than 8 hours

• Ability to hand carry service trays with 10 covered entree plates

• Ascend and descend stairs with varying levels of height

• Ability to traverse all banquet service areas (12 venues, 17,000 square feet)

• Hear at a basic level and communicate with coworkers and guests

• Ability to multitask and work effectively in a high-demand, fast-paced environment with changing variables

• Ability to apply patience and understanding to all persons and situations

• Ability to perform well under pressure to meet the needs of guests, team members and/ or management

Work Environment

• The work environment includes high guest contact; may involve varying conditions and circumstances with guests, staff, visitors, etc.

• Ability to work varied shift lengths including weekends and late night events

• This position requires the ability to work in temperatures of varying degrees

EOE / DFWP

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