Job Description

Job ID: 517844

Non-Exempt

Oldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We’re more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We’re a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we’re leading the industry with innovation and a safety-first mindset.

Job Summary

This role will report to the Commercial Ops Manager and will act as a business partner to the commercial and operations team while working closely with customers to ensure project accuracy and timely processing. The ideal candidate will enjoy being hands-on, managing multiple projects at one time, and implementing processes and procedures to improve business efficiencies. In this role, the Project Coordinator will perform various project management functions, including but not limited to project setup, change orders, contract management, and dispatch.

Job Location

This position is based in our office in Raleigh, NC.

Job Responsibilities

• Develop a comprehensive understanding of the Oldcastle products, systems and business union contacts to efficiently support customer requests
• Plan, execute, and manage projects to meet strategic objectives and ensure project delivery within budget and on time.
• Respond to and investigate customer inquiries, concerns, and issues via phone, text and e­mail in a timely and courteous manner
• Effectively communicate customer issues and concerns to all applicable internal staff members
• Support Sales Reps and Operations team with project specifications and requirements throughout the project life.
• Document all contacts, actions, and responses in customer database
• Work with accounting team to guarantee customer billing is complete in a timely manner.
• Perform other duties, as necessary.

Job Requirements

• Excellent verbal and written communication skills, problem solving skills, and attention to detail.
• Solid organizational skills with proven ability to multitask, manage time effectively, and prioritize workflow.
• Able to work independently and as a member of various teams.
• Versatile, flexible, and willing to work within constantly changing priorities with enthusiasm.
• Strong working knowledge of Microsoft Office Suite, with advanced proficiency in Excel.
• Takes initiative, displays a strong work ethic and maintains a positive attitude.

Critical Competencies

• Change Agent & Driving Results.
• Organized and able to prioritize tasks.
• Customer Communication.
• Project coordination.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

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