Job Description
Job Title: Salesforce Product Owner/Business Analyst (Contract to Hire, Part-Time)
Location: Fort Worth, TX 76107
Job Type: Contract to Hire
Schedule: Remote, part-time estimated 20 hours per week, flexible shift (within business operating hours)
We are seeking a dynamic Salesforce Product Owner/Business Analyst for a remote contract-to-hire position. While the role is primarily remote, some onsite meetings will be required, and candidates must be within driving distance of Fort Worth, Texas. This is a part-time role, Monday through Friday, 20 hours weekly, completed during normal business hours but with a flexible schedule. The position offers a conversion salary of $60,000.
Key Responsibilities - Product Vision and Strategy: Collaborate with stakeholders to define and communicate the product vision and long-term roadmap for Salesforce. Understand market trends, customer needs, and business goals to shape the product strategy.
- Requirement Gathering and Prioritization: Engage with business users, subject matter experts, and customers to gather requirements and translate them into clear user stories and feature specifications. Prioritize features based on business value, technical feasibility, and customer impact.
- Agile Project Management: Work closely with development teams using Agile methodologies (such as Scrum) to ensure timely delivery of product features. Define and maintain the product backlog, plan and facilitate sprint planning, daily stand-ups, and sprint reviews.
- Stakeholder Management: Collaborate with stakeholders, including business leaders, sales teams, marketing, and customer support, to gather feedback, communicate updates, and manage expectations. Act as a liaison between technical and non-technical teams.
- User Experience and Adoption: Drive the design and user experience of Salesforce products, ensuring intuitive and efficient workflows. Support user adoption and change management activities through training, documentation, and communication.
- Performance Tracking and Analysis: Define key performance indicators (KPIs) to measure the success of Salesforce products and features. Analyze data, gather user feedback, and iterate on the product to optimize performance and user satisfaction.
Required Knowledge and Skills - Salesforce Expertise: In-depth knowledge and hands-on experience with Salesforce platform, including Salesforce Sales Cloud, Service Cloud, Marketing Cloud, or other Salesforce products. Familiarity with Salesforce configuration, customization, and administration.
- Product Ownership: Proven experience as a Product Owner or similar role, with a strong understanding of Agile methodologies and product development lifecycles. Ability to translate business requirements into technical specifications and vice versa.
- Business Acumen: Solid understanding of business processes, sales, marketing, and customer service principles. Ability to align product strategies with business goals and customer needs.
- Communication and Collaboration: Excellent interpersonal and communication skills, with the ability to effectively engage and influence stakeholders at all levels. Strong collaboration skills to work effectively with cross-functional teams.
- Analytical Thinking: Strong analytical and problem-solving skills to gather and interpret data, make informed decisions, and drive continuous improvement. Familiarity with data analysis tools and techniques is a plus.
- User-Centric Mindset: A focus on user experience and empathy for user needs. Ability to advocate for the customer and ensure the product meets their expectations.
- Project Management: Proficiency in project management tools and methodologies, particularly Agile frameworks such as Scrum. Experience in managing project timelines, resources, and deliverables.
- Continuous Learning: Willingness to stay updated with the latest Salesforce features, industry trends, and best practices. Desire to learn and adapt in a dynamic environment.
Preferred Experience - Experience in higher education (HiEd) or public sector.
- Working knowledge of other CRM platforms such as SLATE, Ellucian, or Element451.
Requirements - Must be able to pass a fingerprint background check upon hire.
- Start ASAP.
GTS Technology Solutions, Inc. is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws.
As part of our hiring process, we conduct background checks on all final candidates. These checks are conducted in compliance with the guidelines set forth by the U.S. Equal Employment Opportunity Commission (EEOC). We ensure that the information obtained from background checks is used fairly and does not unlawfully discriminate against any individual. GTS
Job Tags
Contract work, Part time, Local area, Immediate start, Remote job, Flexible hours, Monday to Friday,