Shift Lead Job at Crumbl Cookies | Millenia, FL, Orlando, FL

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  • Crumbl Cookies | Millenia, FL
  • Orlando, FL

Job Description

A Shift Lead is responsible for managing one of the working shifts. Shift leads are responsible for completing the duties of a Baker as well as maintaining store operations, including task instructions, attendance, and store performance. Additionally, their duties revolve around direct reports to the Assistant Manager and Owner/Operator. 

Exceptional communication skills and a passion for excellence are necessary for success in this role. Previous leadership experience is a plus.

Shift Lead Responsibilities

  • Ensure employees reporting to you meet performance expectations

  • Effectively instructing other employees on the shift

  • Establish a safe, secure, and healthy work environment

  • Meet deadlines

  • Maintain excellent customer service at all levels

Shift Lead Requirements

  • Previous leadership experience preferred

  • Strong communication, time and resource management, and planning skills

  • Proactive organizational skills

  • An eye for detail and accuracy

  • Reliable, with a high integrity and strong work ethic

  • A team player with the ability to keep a positive attitude in a fast-paced environment

  • Professional appearance and attitude

  • Attention to detail, especially when performing quality inspections on ingredients and products

  • Computer literacy

  • Willingness to work independently or with other team members to solve problems, plan schedules, fulfill orders, and create excellent baked goods

  • Flexibility to work around customer demands, including early morning, night, weekend, and holiday availability

  • Ability to work in a hot, hectic environment 

  • Stand, walk, bend, use hands, appliances, and lift heavy items for an extended period of time

Benefits

  • Hourly pay plus tips

  • Paid time off 

  • Employee discount

Job Tags

Hourly pay, Holiday work, Night shift, Early shift,

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