Job Description

Community Coordinator

The Bureau of Communications plays a key role in the NYC Health Department's public health messaging. Communications leads the agency's public messaging initiatives and manages the agency's most critical interactions with the public, from raising awareness and promoting healthy behaviors to responding to health emergencies, including COVID-19 and other infectious disease outbreaks. Communications also works with every division to create materials to meet the agency's goals of protecting and promoting the health of all New Yorkers.

Duties will include but not be limited to:

• Engage with New Yorker communities by responding to feedback, answering their questions and resolving their concerns on social media by reviewing comments and incoming direct messages on Facebook, X/Twitter, Instagram, Threads, LinkedIn and Next-door daily.
• Liaise with internal subject-matter experts to receive vetted agency responses to coordinate and share messaging with the media community.
• For increasing community awareness and uptake of Health Department services, create messaging guides and social media toolkits based on approved agency social content, versioning our owned messaging for external use.
• Support other social media staff with copywriting, scheduling, content creation, photo research, social listening and analytics or other tasks as assigned, including posting content on all agency social platforms.
• Attend community board meetings and share social media updates.

Why you should work for us:

Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance.

Benefits: City employees are entitled to unmatched benefits such as:

• A premium-free health insurance plan that saves employees over $10K annually.
• Additional health, fitness, and financial benefits may be available.
• A public sector defined benefit pension plan with steady monthly payments in retirement.
• A tax-deferred savings program.
• A robust Worksite Wellness Program that offers resources and opportunities to keep you healthy.

Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.

Job Security: You could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Commitment to Equity: The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic.

Qualifications:

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Salary Min: $62,868.00 Salary Max: $72,298.00

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