Spa Receptionist Job at Solitude Mountain Resort, West Jordan, UT

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  • Solitude Mountain Resort
  • West Jordan, UT

Job Description

Job Description

Please note, this position is located at Solitude Mountain Resort in Solitude, UT

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Seasonal (Seasonal)
JOB TITLE: Spa Receptionist

DIVISION: Spa

REPORTS TO: Spa Supervisor

LOCATION: Solitude Mountain Spa/The Inn

CLASSIFICATION: Full or Part Time/Seasonal/Hourly

POSITION: The Spa Receptionist is responsible for initial customer interactions, including answering calls and emails, welcoming clients to the spa, scheduling appointments, and ensuring that lobby facilities are presented in a clean and professional manner.

SPECIFIC JOB REQUIREMENTS:
• Excellent customer service
• Professionalism
• Dependable, self-motivated, and punctual
• Knowledge of office equipment
• Basic knowledge of computer operation
• Proficient in math
• Basic accounting skills
• Multitasking
• Ability to stand for up to 8 hours per day
• Ability to perform light lifting tasks (up to 20 lbs)
• Available weekends and holidays

JOB DUTIES AND RESPONSIBILITIES:
• Responsible for opening the spa each morning
• Responsible for ensuring treatment rooms are in order for the day's appointments
• Responsible for ensuring the lobby is prepared for customers
• Responsible for processing linens and towels
• Tea and beverage preparation for clients
• Answer incoming calls and emails
• Schedule appointments and coordinating with therapists
• Greet clients, sell retail and gift certificates
• Take payment (cash, credit cards, package vouchers, room charges

Perks of Working Here:

Work & Play in the Mountains:
  • Embrace the stunning Wasatch Mountains.
  • Connect with fellow mountain enthusiasts.
Benefits:
  • Access to select Alterra Mountain Company Destinations.
  • Free Solitude season pass for you and eligible dependents.
  • Discounts on solitude lift tickets for friends and family.
  • Discounts on food, rentals, retail, and lessons.
Other Perks:
  • Comprehensive medical, dental, vision, and life insurance for eligible employees
  • Pro deals with outdoor brands.
  • Generous 401(k) plan with company match.
  • Free counseling service through Employee Assistance Program.

Job Tags

Hourly pay, Full time, Part time, Seasonal work, Weekend work, Day shift,

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