Team Leader, Food Services (West Shore) Job at UPMC - Pittsburgh Medical Center, Mechanicsburg, PA

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  • UPMC - Pittsburgh Medical Center
  • Mechanicsburg, PA

Job Description

Job Description

Purpose:
Support the Food Service Supervisor in all aspects of the daily operation, with emphasis on the training and development of food service associates.

Responsibilities:
  • Supervise hourly associates and their adherence to all UPMC policies and procedures and department standards and guidelines.
  • Oversee security of inventory and cash revenues.
  • Orient, train, and coach new team members as per department guidelines.
  • Monitor all aspects of the department's food safety program routinely and take immediate and appropriate action to identified hazards.
  • Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies.
  • Perform routine competency checks on associate performance with appropriate follow-through.
  • Conduct and document service recovery on all customer complaints as per operational guidelines.
  • Monitor food quantity and quality to ensure appropriate product is available for meal service according to menu and special requests.
  • Monitor all aspects of the operation's sanitation program on a daily basis to ensure inspection readiness at all times.

  • HS Diploma/GED preferred.
  • 2 years relevant experience required.

Preferences:

  • Catering/Retail experience

    Licensure, Certifications, and Clearances:
    Allegheny County Health Dept or other certified food protection manager certification required within 6 months of hire. American National Accreditation Board Certification. 


     
  • ANAB - National Accreditation Board OR SERV safe Certified
  • Act 34

     


    UPMC is an Equal Opportunity Employer/Disability/Veteran

Job Tags

Hourly pay, Immediate start,

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