Job Description

Job Description

Job Description

Position Summary:
The Title Clerk is responsible for ensuring the accurate and timely processing of vehicle titles and registration paperwork for both in-state and out-of-state deals. This position works closely with the sales team, lenders, tag agencies, and DMV offices to ensure compliance with state regulations and company policies.

Key Responsibilities:

• Prepare and process all title and registration documents for new and used vehicles sold.

• Submit title paperwork to appropriate state and county agencies in a timely manner.

• Process vehicle payoffs and obtain lien releases when necessary.

• Verify accuracy of all vehicle purchase contracts and paperwork prior to submission.

• Maintain a working knowledge of title requirements in multiple states, as needed.

• Track and follow up on outstanding titles and resolve any issues or discrepancies.

• Ensure proper documentation is submitted for vehicle sales involving trade-ins, leases, payoffs, and wholesale transactions.

• Maintain accurate logs and title status reports.

• Communicate effectively with lenders, tag agencies, and internal team members to ensure completion of all title work.

• Assist in resolving title-related issues or escalations.

• File and maintain title documents, including scanning and digital storage.

• Perform other duties as assigned to support the dealership operations.

Accounting Support Duties:

• Receipt checks and funds received for vehicle purchases, payoffs, and other transactions accurately in the DMS.

• Submit all invoices related to title work (e.g., tag fees, courier services, DMV payments) to accounting for payment processing.

• Ensure all payments are coded and submitted with appropriate documentation and approvals.

• Reconcile daily payments and transactions related to titles and tag processing.

• Assist the accounting team with month-end title-related reconciliations and reporting.

Qualifications:

• High school diploma or equivalent required; associate degree preferred.

• 1–2 years of experience in automotive title processing or DMV documentation preferred.

• Strong knowledge of state and federal title and registration requirements.

• Exceptional attention to detail and organizational skills.

• Ability to prioritize tasks and meet strict deadlines.

• Proficient in Microsoft Office and dealership management software (CDK, Dealertrack, DLR, DLR50, etc.).

• Strong communication skills and a professional demeanor.

• Ability to work independently and as part of a team.

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