Job Description

Location: Remote (must be able to work EST hours 9am-5pm)
Department: Onboarding 
To Apply:  Send an email including a 2-3 minute video talking about your experience to mbarcenas@symplast.com

About Symplast  

Symplast is a leading provider of mobile, cloud-based practice management software designed for aesthetic practices. Our innovative solutions help practices streamline operations, enhance patient engagement, and optimize workflows. We’re committed to revolutionizing the healthcare experience by empowering providers with cutting-edge technology that simplifies practice management, improves patient care, and delivers outstanding results.   

 

What You’ll Do  

As a Data Migration Specialist – Data Import & Export , you will be the expert responsible for guiding clients and internal teams through all aspects of data migration. From preparing data templates and validating file structures, to running import tools and verifying successful uploads, you’ll ensure a seamless transition of critical information into Symplast’s system. Your meticulous attention to detail and passion for data integrity will help drive client satisfaction and practice efficiency.   

 

Essential Job Functions  

Data Migration-Specific Responsibilities  

• Data Import Preparation : Collaborate with Onboarding Specialists (OS) and clients to gather, review, and organize data (patient demographics, appointments, documents, images, financials, activity notes, etc.) into the required file formats (CSV, XLS, XLSX, TXT, PDF, JPG, PNG).  

• Tool Utilization : Use Symplast’s migration tools (e.g., Main Migration Tool , Multimedia Tool , Onboarding Tool ) to import data according to established guidelines and configuration files  

• Folder & Metadata Management : Set up folder structures and metadata files for documents and images, ensuring proper mapping of patient IDs and minimal error rates.  

• Validation & Testing : Perform trial runs, check for 200 API responses, and verify data integrity (indexes, sections, time stamps, etc.) before finalizing imports.  

• Data Export Support : Provide expertise in exporting data from Symplast when clients or internal teams require information in various formats.  

• Time Frame Management : Estimate and track completion times for each data type (e.g., 3 hours for Patient Demographics, 4 hours for Appointments), ensuring projects stay on schedule.  

• Quality Assurance : Monitor imported data for errors or inconsistencies and take immediate corrective actions, keeping all stakeholders informed.  

General Responsibilities  

• Client Collaboration : Participate in Data Discovery calls, clarifying what data can be migrated, time frames , and required file formats.  

• Ticket Management : Create and update work items in Salesforce and Azure DevOps to document requests, progress, and resolutions.  

• Cross-Functional Communication : Coordinate with DevOps for repository creation (S3), data flow diagrams, and any escalations or tool enhancements.  

• Documentation : Maintain comprehensive records of data mapping, configuration settings, and import/export procedures for future reference.  

• Continuous Improvement : Identify and propose enhancements to existing migration processes, tools, and templates for improved efficiency.  

 

Qualifications  

Education  

• Bachelor’s degree in Information Technology , Computer Science, or a related field preferred (or equivalent experience).  

Experience  

• 2+ years of experience in data migration, data analysis, or database management (preferably in a SaaS or healthcare setting).  

• Familiarity with Azure DevOps , GitHub , and other version-control or ticketing platforms.  

Skills  

• Technical Acumen : Proficiency in handling various data formats (CSV, XLS, XLSX, TXT, PDF, JPG, PNG) and knowledge of basic scripting or command-line operations.  

• Attention to Detail : Ability to manage complex folder structures, metadata files, and index values with precision.  

• Problem-Solving : Strong analytical skills to diagnose issues during imports/exports and implement quick resolutions.  

• Communication Excellence : Outstanding verbal and written communication skills for collaborating with clients and cross-functional teams.  

• Time Management : Proven ability to meet tight deadlines, juggle multiple tasks, and adapt to evolving priorities.  

Customer-Focused Attributes  

• Empathy for clients’ needs, ensuring a positive, solution-oriented experience throughout the data migration journey.  

• Willingness to educate clients on best practices for preparing and validating data prior to import/export.  

 

Preferred Qualifications  

• Healthcare or Aesthetic Industry Experience : Familiarity with clinical data structures, patient records, and privacy regulations.  

• S3 & Cloud Services : Experience working with S3 repositories or other cloud storage solutions for data intake and retrieval.  

• Automation : Background in automating repetitive tasks for data transformation or file management.  

 

Why Join Us?  

By joining Symplast as a Data Migration Specialist , you’ll play a vital role in ensuring a smooth and efficient transition of critical healthcare data, ultimately improving patient care and practice success. You’ll collaborate with an energetic team, leverage powerful tools, and shape the future of practice management. Together, let’s make data migration faster, simpler, and more reliable than ever!  

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Job Tags

Remote job, Full time, Immediate start,

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