Overview:
The team member’s Number One job responsibility is to deliver the most remarkable patient experience, in every dimension, every time, and understands how to contribute to the health system’s vision of achieving that commitment to patients and families. At Novant Health, people are our business. We treat each other with respect and compassion. We embrace the differences in our strengths while fostering an environment of inclusion, empowerment, inspiration and courage. The team member will use Novant Health’s First Do No Harm (NHFDNH) safety behaviors/error prevention tools and high reliability strategies as appropriate to ensure a safe, remarkable patient experience.
With minimal supervision, provide individual and family support services, teach classes, organize and implement the patient education programs. Will complete a minimum of 5 education sessions per day. Perform follow-up calls after the patient receives treatment. May have to float to other facilities to provide education. Ability to collaborate with medical staff in different departments throughout Novant Health. In rare situations RN may be required to jump into staffing.
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At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.
Qualifications:It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.
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