The Customer Care Representative is responsible for handling inbound phone inquiries. It represents the organization in a personable and professional manner when assisting client’s customers with their service inquiries.
Responsibilities include:
Handle inbound calls and email service inquiries on queries such as:
o Process & status of Estimate or Supplement
o Payment Status – Rental, Tow & Property Damage
o Payment issuance
o Analyze Payments – Void and Reissue requests
o Status of Estimates, send copy, advise assignment submission instructions
o Status on deductible
o Status on Rental
o Advise status on Total Loss
o Collaborate with other operation departments to complete customer requests as needed to provide a first call resolution and positive customer experience.
o Consistently meet and exceed goals relating to quality, productivity and net promoter score metrics
o Work in a fast pace, structured environment
Salary: $33,000 - $36,000 per year
#LI-SS3
...Website & Social Media Assist with updating website content to reflect new products, events, and campaigns Collaborate on SEO strategy, keyword optimization, and website performance improvements Draft social media copy to elevate Amprius' visibility and market...
...If you are a strategic marketer with a proven history of delivering superior results, this role may be for you!... ...re seeking an innovative, collaborative, data-driven Digital Marketing Communications Senior Manager that understands the value of delivering outstanding...
...Job Description Senior Project Manager Civil & Underground Utilities Construction The Project Manager is responsible for planning, directing, budgeting, and coordinating civil and underground utilities, environmental, remediation, and sitework construction projects...
...larger companies, we want to hear from you. Apply today and start a rewarding career with Valpak & Clipp!Additional Details Seniority level: Entry levelEmployment type: Full-timeJob function: Marketing and SalesIndustries: Advertising Services#J-18808-Ljbffr Clipp
...Job Description Job Description Job Type: Full-Time | In-Person Experience Level: Entry-Level (No experience required) Ready to launch your career in sales and marketing with a company that actually invests in YOU? Join a fast-growing team in Pittsburgh where...