Job Description

About the Job:

Drift Net Inc., headquartered in Chicago, Illinois, is on a mission to revolutionize school safety in the aftermath of the tragic shooting at Stoneman Douglas High School in Parkland, Florida. Our founder, Aaron Coles, driven by a deep desire to put an end to mass violence in American schools, utilized his expertise in technology design to develop the KnowWhere Campus Safety System. This groundbreaking solution aims to detect threats and alert authorities before they materialize. Today, Drift Net has grown into a thriving company with a passionate team dedicated to enhancing safety and security in educational institutions.

We recognize that ensuring student safety involves a multifaceted approach, encompassing diverse solutions, tools, and practices. To achieve our vision, we are assembling a team of forward-thinkers from various backgrounds and skill sets, including software engineers, geo-mappers, psychiatrists, and retired law enforcement. By combining their expertise, we strive to evaluate and address all facets of campus security.

Job Description:

Drift Net Inc is looking for a highly skilled Senior CRM Specialist with expertise in HubSpot. The primary objective of the Senior HubSpot CRM Specialist is to facilitate the effective utilization of HubSpot software, enhancing the performance of our sales, customer service, and marketing teams. This role carries the responsibility of ensuring seamless interaction with the technology by all relevant parties and serves as our “CRM Evangelist”.

The Senior CRM Specialist should possess skills in both marketing and IT, enabling you to understand the software, manage complex data sets, and derive insights. Your marketing expertise will shine as you assist the marketing teams in refining multifaceted communication programs designed to drive sales.

Job Responsibilities:

• Design, implement, and support our CRM strategy

• Manage, analyze, and interpret data to offer insights supporting strategic business decisions

• Provide best-practice recommendations to all teams utilizing the CRM solution

• Conduct an in-depth analysis of CRM data to spot trends, patterns, and opportunities for enhancement.

• Employ marketing expertise to assist in refining and optimizing complex communication programs aimed at driving sales.

• Collaborate closely with marketing, sales, and client experience teams to align CRM strategies with overall business objectives.

• Communicate effectively to gather requirements, provide progress updates, and share insights from data analysis.

• Participate actively in cross-functional meetings to contribute CRM and analytical expertise.

• Provide essential support for data migration activities.

• Stay updated with the latest HubSpot updates and best practices.

Job Requirements:

• A proven track record with a minimum of 4+ years of experience as a CRM Administrator or equivalent role (HubSpot experience highly preferred).

• Demonstrated expertise with HubSpot CRM, including configuration, automation, and reporting.

• A deep understanding of HubSpot, encompassing Sales Hub, Marketing Hub, Service Hub, and Operations Hub.

• Adept at cross-functional collaboration, working effectively with various departments to maximize HubSpot's potential.

• An analytical thinker with a demonstrated ability to drive results through testing and optimization.

• A comprehensive grasp of digital marketing concepts and metrics.

At Drift Net Inc., we foster a supportive and inclusive work environment where innovation thrives. By joining our team, you will have the opportunity to contribute to the critical mission of making schools safer for students and educators alike. We offer competitive compensation, comprehensive benefits, and ample opportunities for professional growth and development.

Benefits:

At Drift Net Inc., we value our employees and strive to create a positive and rewarding work environment. As part of our commitment to your well-being and professional growth, we offer the following benefits:

• Healthcare Benefits: We offer inclusive healthcare benefits that encompass vision, dental, and healthcare coverage.
• Unlimited PTO: We believe in work-life balance and understand the importance of taking time off to recharge and rejuvenate. With our unlimited PTO policy, you can request time off as needed, promoting healthy work-life integration.
• Free Lunches on Wednesday.
• Unlimited Gym Access at our workspace.

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